If Queryable indexing stops or the app closes
Recover a paused or crashing Queryable photo index without immediately reinstalling. Check power, memory, permissions and resumable checkpoints first.
Open recovery guideQueryable support
Diagnose first. Reset last.
Safe, ordered checks grounded in Queryable’s current source and public issue reports. Preserve a useful local index whenever possible.
When a photo is missing from Queryable results
Diagnose photos missing from Queryable results by checking Limited Photos access, pending index updates, time filters and iCloud availability.
Open recovery guideWhen an iCloud photo is visible but not searchable
Understand why an iCloud photo can appear in Apple Photos but not search correctly in Queryable, and make the asset available locally before indexing.
Open recovery guide